Cashier

Scope of Job:

The main purpose of this role is to assist the guests with the instore check out process by providing excellent services and ensuring that Company standards and targets are achieved.

Main Responsibilities

• Handling all cash and Visa transactions with customers
• Assisting customers and colleagues throughout the check-out process
• Maintaining adequate change denominations in the cash drawer
• Ensuring pricing is accurate in the system as per menu display
• Greeting customers when entering or leaving the establishment
• Guide them and provide relevant information
• Resolving customer complaints
• Reporting incidents concerning guests
• Maintaining clean and tidy checkout areas
• Communicating with outlet management
• Follow all relevant Health & Safety Protocols & Policies
• Attend job specific trainings
• Attend team communication meetings

KEY REQUIREMENTS

Essential Skills and Knowledge

• Good organizational and communication skills
• Fluent in Greek and English
• Basic PC knowledge and familiarity with electronic equipment (e.g., cash register, scanners, money counters etc.)
• Strong communication and time management skills
• Customer satisfaction-oriented
• Sales skills
• F&B basic knowledge
• Excellent knowledge for English & Greek language

Behavioural characteristics

• Approachable and Social
• Team Player
• Ability to work under pressure
• Attention to detail
• Critical Thinking
• Team Spirit
• Flexibility

Level of Experience

• Proven working experience as a Cashier
• Proven customer service experience