Bar Manager

SCOPE OF JOB

The main purpose of this role is to manage all operational aspects of the bar, ensuring that Company standards and targets are achieved. Will be responsible to maximize guest satisfaction, increase employee retention and develop the property by ensuring that Company standards and targets are achieved.

Reports to: Operation Manager

Main responsibilities:

• Responsible for the smooth running of the operation

• Liaising with all external and internal teams

• Ensuring excellent standards of the food quality and customer service

• Maintain a system to monitor the timely induction checklists/onboarding plans for all employees.

• Conduct Employee Appraisals and timely progress check ins for Assistant Managers

• Forecast and communicate the staffing requirements to Operation Manager

• Ensuring all Company Policies and Procedures are adhered to

• Meeting Sales targets, KPIs and budgetary requirements to ensure profitability

• Maximising the bar’s sales by managing costs and control stock levels

• Perform monthly property maintenance checklists

• Preparing and presenting weekly/monthly accounts and reports

• Leading and developing the team to achieve highest possible standards

• Organising the work schedules and assigning each member of staff specific duties

• Organize and perform monthly communication meetings with the team

• Plan and promote motivational tools to increase employee engagement

• Perform effective complaint handling and invest in guest loyalty

• Collaborate with all HOD to maximise the efficiency of the outlet

• Perform shifts as Manager on Duty

• Ensuring HACCP and health and safety policies and procedures are implemented and maintained

• Attending job specific training

• Attend team communication meetings

KEY REQUIREMENTS

Skills and Knowledge

• Fluent in Greek and English

• Commercially astute

• Excellent customer service skills

• Exceptional organizational skills

• Interpersonal and communication skills

• IT Skills

• Good knowledge of health & safety, hygiene and licensing regulations

Behavioural characteristics

• Approachable
• Team Player

• Ability to work under pressure

• Attention to detail

• Assertive

• Hardworking

Level of Experience

• Previous experience in the same position

• Bachelor’s degree in hospitality management, Business Management or relevant subject

BENEFITS

• Competitive salary based on experience and qualifications
• 21 days Paid Annual Leave
• 5 days per week working schedule

• Free meal while on duty

• Up to 15 % discount on company brands (Pizza Express, Marzano, Columbia Beach, La Boca, Columbia Steak House, Pokeloha, Columbia Confectionery, Columbia Sun, Columbia Pier, Henry’s, Columbia Sun, Columbia Burgers+ more, Columbia Secret valley, Columbia Beach Resort, House & Garden,)

• Training and development opportunities

• Career advancement opportunities